AlbanyORRecruiter Since 2001
the smart solution for Albany jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: Mommy Jobs On Line
Location: Albany
Posted on: June 27, 2019

Job Description:

This position is with Mommy Jobs Online, so please visit mommyjobsonline.com to apply and get registered on our site directly! Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401(k) plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLBrenda when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs On Line, Albany , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , Albany, Oregon

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


CDL A OTR Company Driver - Top 50% of Drivers Avg. Over $81K
Description: Crete Carrier is now hiring OTR company drivers. Start out earning between .50 and .53 per practical mile. Our top drivers average over 81,300 per year. Pets and riders are welcome. br br Interested (more...)
Company: Crete Carrier Corporation
Location: Corvallis
Posted on: 07/18/2019

Become a Truck Driver! We Train, We Hire - Guaranteed
Description: No CDL No Problem br We Train, We Hire, We Pay. br You can get your CDL in just 21-days At C.R. England, we offer zero out-of-pocket CDL training at our
Company: C.R. England
Location: Bend
Posted on: 07/18/2019

CDL Training School! We Train, We Hire - Guaranteed - Bend
Description: No CDL No Problem br We Train, We Hire, We Pay. br You can get your CDL in just 21-days At C.R. England, we offer zero out-of-pocket CDL training at our
Company: C.R. England
Location: Bend
Posted on: 07/18/2019


CDL A OTR Company Driver - Top 50% of Drivers Avg. Over $81K
Description: Crete Carrier is now hiring OTR company drivers. Start out earning between .50 and .53 per practical mile. Our top drivers average over 81,300 per year. Pets and riders are welcome. br br Interested (more...)
Company: Crete Carrier Corporation
Location: Bend
Posted on: 07/18/2019

Are You Tired Of Your Daily Commute?
Description: This is a strong company that has been in business 24yrs. We are leading the way in Consumer Driven Health Care. We offer
Company: Career And Freedom At Home
Location: Springfield
Posted on: 07/18/2019

Entry Level Software Engineer - Springfield
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Springfield
Posted on: 07/18/2019

Vehicle Condition Inspector
Description: At ACV Auctions, you have the opportunity to be a part of the fast-growing automotive technology company. Our team is pioneering new technology and end to end service for the automotive industry. We (more...)
Company: ACV Auctions
Location: Bend
Posted on: 07/18/2019

Armed Security Officer - Metals Fabricator
Description: Allied Universal is seeking a Professional Armed Security Officer. Our Armed Security Officers allow us to contribute to our company's core purpose of providing unparalleled service, systems and solutions (more...)
Company: Allied Universal
Location: Albany
Posted on: 07/18/2019

CDL A Regional Truck Driver - Earn Up to $87,500/Yr - Home Weekly! - Albany
Description: Looking for RESPECT and a place to call HOME This is that place.WALMART is Hiring CDL-A Truck Drivers in your area What you'll do:Walmart wants to help you find your place - a stress-free, flexible work (more...)
Company: Walmart Inc
Location: Albany
Posted on: 07/18/2019

We Train New Truck Drivers!
Description: We Train, We Hire - Guaranteed br At C.R. England, we train new drivers and hire experienced drivers. We are seeking truck drivers that have a safe
Company: C.R. England
Location: Corvallis
Posted on: 07/18/2019

Log In or Create An Account

Get the latest Oregon jobs by following @recnetOR on Twitter!

Albany RSS job feeds