AlbanyORRecruiter
the smart solution for Albany jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: Mommy Jobs On Line
Location: Albany
Posted on: December 28, 2018

Job Description:

This position is with Mommy Jobs Online, so please visit mommyjobsonline.com to apply and get registered on our site directly! Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401(k) plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLBrenda when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs On Line, Albany , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , Albany, Oregon

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Freelance Motion Graphics Designer for MediaZoo
Description: Founded in 2003 by a small team of senior BBC journalists and PR executives, Media Zoo has grown to over 60 people. br Media Zoo was established to help businesses communicate better with their customers, (more...)
Company: MediaZoo
Location: Portland
Posted on: 01/22/2019

Work at home English Tutoring
Description: About Qkids br br Qkids is an interactive online teaching platform that connects English teachers to young language learners in real time with fun, user-friendly software. Founded in 2015, we are (more...)
Company: Qkids
Location: Portland
Posted on: 01/22/2019

Work From Home
Description: Our expanding healthcare benefits company is seeking highly motivated individuals to join our team. These position you would be working from your home.
Company: Garcia Healthcare
Location: Portland
Posted on: 01/22/2019


Customer Account Representative - Bilingual
Description: It's Your Career. Own it We make it easy to own your success. At Rent-A-Center, we have a no credit, worry-free policy. That's because we believe in putting people in control of their future. This same (more...)
Company: Rent-A-Center
Location: Beaverton
Posted on: 01/22/2019

Work at home English Tutoring
Description: About Qkids br br Qkids is an interactive online teaching platform that connects English teachers to young language learners in real time with fun, user-friendly software. Founded in 2015, we are (more...)
Company: Qkids
Location: Tualatin
Posted on: 01/22/2019

Portland Biology Tutor Jobs
Description: Portland Biology Tutor Jobs Varsity Tutors has students in Portland looking for Biology tutoring. Varsity Tutors is a live learning platform that connects tutors with students to provide personalized (more...)
Company: Varsity Tutors
Location: Portland
Posted on: 01/22/2019

$16-$35+/Hour Part Time Jobs Hiring: (Positions Open)
Description: No Experience
Company: PartTime.FindDreamJobs.com
Location: Molalla
Posted on: 01/22/2019

Work at home English Tutoring
Description: About Qkids br br Qkids is an interactive online teaching platform that connects English teachers to young language learners in real time with fun, user-friendly software. Founded in 2015, we are (more...)
Company: Qkids
Location: Gresham
Posted on: 01/22/2019

Virtual Recruiter - (Full-time)
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy Jobs Online
Location: Wilsonville
Posted on: 01/22/2019

$16-$35+/Hour Seasonal Jobs Hiring: (Positions Open)
Description: No Experience
Company: Seasonal.FindDreamJobs.com
Location: Welches
Posted on: 01/22/2019

Log In or Create An Account

Get the latest Oregon jobs by following @recnetOR on Twitter!

Albany RSS job feeds