Care Coordinator

Company: New Horizons Albany
Location: Albany
Posted on: May 15, 2022

Job Description:

Job Description Pay: starting $18 per hour Come Grow With Us New Horizons is hiring an important position to the Care team: Care Coordinator. We are looking for someone to inspire, encourage and be part of a passionate team of people that represent the best in Client Care Services. As a people-first company, we believe great care starts with taking care of our people. This role is essential in delivering on our mission to empower well-being through comprehensive care and companionship. The Care Coordinator is a member of the care team responsible for all day-to-day coordination and management of care needs and care plans for our local offices in the Albany and Salem area. We are looking for a proven leader who---s committed to building the future of in-home care by delivering a best-in-class experience for clients, caregivers and our staff. You will be responsible for thinking through the client journey and how we can continue to optimize the client onboarding experience from inquiry to assessment to client care and connection. Additionally, you and the team are responsible for the smooth coordination of operations to achieve quality agency standards and positive financial outcomes. New Horizons offers industry-leading wages and full benefits including telemedicine access to board-certified doctors, ongoing education and paid maternity leave. Best of all, you will make a profound difference to the lives in the communities we serve. Responsibilities: Share the responsibility across all workstreams to deliver an excellent experience at every interaction Perform initial, monthly, and quarterly client supervisory visits and check-ins and complete assessment documentation Serve as a team member and share in an on-call rotation with other members of the care manager team to service clients after regular business hours. While on-call, the Care Coordinator must be available to respond as needed and when needed, electronically, via telephone or in person to meet the needs of clients. Review, maintain and update client care plans Ensure all assessment visits are successfully implemented and scheduled in a timely manner Periodically provide hands-on training to caregivers on caregiving tasks Comply with all agency policies and procedures Maintain confidentiality of client, employee, and agency operations Present a professional appearance and promote positive work environment Initiate, track, and maintain up-to-date client files in compliance with all applicable licensure/certification/accreditation requirements and work with supervision to ensure timely submissions Qualifications: Minimum of two years of office experience in a healthcare related field Education and/or experience in Healthcare administration Self-starter who knows how to identify opportunities with recommended solutions Creative problem-solving skills Possess strong written, verbal, and presentation skills with diverse populations Ability to multi-task and stay calm in a fast paced environment while ensuring attention to detail Ability to work as a team player in high stress situations with a positive work ethic Strong computer skills in business applications Knowledge of federal/state laws and ethical issues pertaining to PHI confidentiality and HIPAA requirements If you meet these requirements, and you would like to help our clients maintain quality of life, please apply or contact us 541-687-8851 Learn more about us at: https://nhcares.com/

Keywords: New Horizons Albany, Albany , Care Coordinator, Other , Albany, Oregon