Customer Service Representative I

Company: Adecco USA
Location: Albany
Posted on: January 10, 2022

Job Description:

Adecco is assisting one of our clients with filling: Customer Service Positions! Pay Rate: $15.00 *Must work On-Site - Albany, Oregon 97322 *Training schedule: 8:00a-5:00p M-F *Schedule 8:00am-5:00pm Sat/Sun OFF *Temp to Hire! **A lot of overtime will be offered but not mandatedKey Responsibilities--- As a Customer Service Representative, you will support the organizations extended warranty contracts by providing superior customer service to our customers who have purchased an extended warranty contract for wireless cell phone handsets. You will verbally collect pertinent information for the customer over the phone. You will process and determine insurance coverage on each claim by examining forms, policies, and other records as provided by claimant and other agencies or resources.--- Receive and answer customer questions and resolve customer concerns relating to claims, warranties, and product servicing.--- Coordinate service for customers using various providers to resolve the customers concerns.--- Settle claims according to insurance policy provisions.--- Maintain and update customer account records as needed.--- Forward suspected fraudulent and questionable claims to appropriate personnel.--- Coordinate with immediate supervisor or other personnel as needed to resolve claims and issues not of routine nature.--- Attend workshops, seminars, and other training sessions to maintain and update product knowledge.--- Maintain professionalism with all contacts, both internal and external.--- Perform other job duties as directed by supervisor. Adecco provides one of the most comprehensive benefits packages in the industry to contract workers. Benefits are available to you as a contractor after one week of employment. Click on Apply Now to be considered for this Customer Service Representative position or any related opportunities with Adecco. Equal Opportunity Employer Minorities/Women/Veterans/DisabledEqual Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records

Keywords: Adecco USA, Albany , Customer Service Representative I, Other , Albany, Oregon