AlbanyORRecruiter Since 2001
the smart solution for Albany jobs

Customer Service Representative

Company: Assurant
Location: Albany
Posted on: November 12, 2021

Job Description:

The role of a Customer Service Representative is a key position within Assurant because you are the voice of our organization and clients. You are a listener, problem solver and believe in quality. You enjoy being on the phone and customers hear your smile as you patiently help them find resolutions.

Now offering $500 in additional bonuses!  Paid out in 2 installments:

  • $250 paid out at the completion of on-the-job training
  • $250 paid out upon 6 month work anniversary

Your Responsibilities

  • Act as primary point of contact for our clients
  • Provide superior service to our customer who have purchased extended warranty contracts for wireless cell phone handsets
  • Keep the Customer Experience at the forefront of all you do by listening to our customers’ concerns and showing empathy while resolving issues
  • Take initiative to understand each customer’s unique challenges, solve them and use your expertise to proactively help them avoid issues in the future

Benefits and Pay

  • Starting pay of $15 per hour with monthly incentive options to earn an additional $100-$200 per month
  • 10% shift differential for closing and weekend shifts
  • Paid training that enables you to learn the business, systems, and policies
  • Medical benefits begin on your first day
  • Tuition reimbursement available after 6 months, up to $5000/annually
  • Competitive paid time off
  • The diversity - every day and every customer are different
  • The opportunity to demonstrate your unique problem-solving abilities to our customers and to the rest of your team


  • Minimum high school diploma or GED
  • Excellent verbal, written, and listening skills
  • Strong attention to detail
  • Ability to thrive in a fast-paced, changing environment
  • Ability to think outside of the box to resolve problems
  • Ability to multi-task using technology, including call handling
  • A love for helping and connecting with people
  • A passion for problem solving and thinking on your feet
  • Relentless drive to own the customers problem and resolve it

Our Albany, OR office is located at 1880 14th Ave SE, Albany, OR 97322

Keywords: Assurant, Albany , Customer Service Representative, Other , Albany, Oregon

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Oregon jobs by following @recnetOR on Twitter!

Albany RSS job feeds