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QSR Customer Service Rep

Company: Jacksons Food Stores, Inc.
Location: Albany
Posted on: September 8, 2019

Job Description:

Retail Position

Job Purpose:

A QSR Customer Service Rep is the front line of the company to our customers, so exceptional customer service is critical.

Duties:

-- Report to work promptly, neatly groomed, and in uniform.

-- Be courteous, always greet and thank all customers.

-- Prepares food, waits on customers, and cleans work area according to established policies, procedures, and directions from the QSR Manager.

-- Enter all sales in the register at the time of sale.

-- Operate EPOS and other store equipment.

-- Keep work area neat, clean, and organized.

-- Ensures proper sanitation and food handling/prep/storage/disposal procedures are followed.

-- Restock shelving, displays, and coolers as needed.

-- Clean QSR, equipment, and stock as needed.

-- Pick up/empty trash and clean store as needed.

-- Prepare cashier checkout and report accurately and according to policy.

-- Must be safety/security conscious and report any accidents or incidents to the Manager as soon as possible.

-- Be knowledgeable about company policy and procedures.

-- Other duties as assigned.

Skills/Qualifications:

Must be at least 16 years of age (18 in some locations). Must have reliable transportation. Strong attention to detail. Food handler card required.

Physical Requirements:

Shift work is required. Must be able to stand a minimum of 8 hours per day and lift up to 65 lbs. Being a fast learner and self-motivated are essential traits. Must be available for possible rotating shifts (including nights and weekends) and holidays.

Keywords: Jacksons Food Stores, Inc., Albany , QSR Customer Service Rep, Hospitality & Tourism , Albany, Oregon

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