AlbanyORRecruiter Since 2001
the smart solution for Albany jobs

Customer/Call Center Service Representatives

Company: Kelly Services
Location: Albany
Posted on: July 13, 2019

Job Description:

Kelly Services, a global leader in staffing solutions, is looking to for several Customer /Call Center Service Representatives for a leading insurance provider in the Albany, OR. Our customer looking for both Non-Bilingual and Bilingual candidates. Bilingual Spanish candidates, must be able to read and write Spanish.

Pay: $11.00/hour up to $12.50/hour (BOE)

Shift: Monday- Sunday 6:00am-9:00pm PST (8 hour shift)

Bilingual: 90% Bilingual – Read and Write Spanish, preferred but not required

Duration: Temp to Hire opportunity

Anticipated Start Date: ASAP

As a Customer Service Representative, you will support the organization's extended warranty contracts by providing superior customer service to our customers who have purchased an extended warranty contract for wireless cell phone handsets. You will verbally collect pertinent information for the customer over the phone. You will process and determine insurance coverage on each claim by examining forms, policies, and other records as provided by claimant and other agencies or resources.

DUTIES

Receive and answer customer questions and resolve customer concerns relating to claims, warranties, and product servicing.

Coordinate service for customers using various providers to resolve the customers' concerns.

Settle claims according to insurance policy provisions.

Maintain and update customer account records as needed.

Forward suspected fraudulent and questionable claims to appropriate personnel.

Coordinate with immediate supervisor or other personnel as needed to resolve claims and issues not of routine nature.

Attend workshops, seminars, and other training sessions to maintain and update product knowledge.

EDUCATION/EXPERIENCE

High School diploma or GED equivalent

Minimum of 6 months of customer service/call center experience

Candidates MUST have an understanding of how to use computers and computer systems (Microsoft office, basic navigation, etc.), multi-tasking.

Candidates should also have solid customer service background, a positive attitude, strong communication

Demonstrate the skills needed and an openness/aptitude to be a fast learner.

Why Kelly?

At Kelly Services®, we work with the best. Our clients include 99 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly® annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

As a Kelly Services candidate you will have access to numerous perks, including:

Exposure to a variety of career opportunities as a result of our expansive network of client companies

Career guides, information and tools to help you successfully position yourself throughout every stage of your career

Access to more than 3,000 online training courses through our Kelly Learning Center

Weekly pay and service bonus plans

Group- rate insurance options available immediately upon hire*

Let us help advance your career today.



  • Available for purchase and administered by a designated third-party vendor


    Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, and Gender Identity, and is committed to employing a diverse workforce.Why Kelly®?At Kelly

    Services®, we work with the best. Our clients include 95 of the Fortune

    100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

    the best talent to drive their business forward. If you only make one career connection today, connect

    with Kelly.About

    Kelly Services®As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

    around the world and have a role in connecting thousands more with work through our global network of

    talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.

    Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

    Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

    committed to employing a diverse workforce. Equal Employment Opportunity

    is The Law.

Keywords: Kelly Services, Albany , Customer/Call Center Service Representatives, Hospitality & Tourism , Albany, Oregon

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Associate Team Leader
Description: Are you driven by helping people H R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere. (more...)
Company: H&R BLOCK
Location: Molalla
Posted on: 07/19/2019

CDL A Delivery Truck Driver-Up to $5000 Sign On Bonus
Description: br br Company: Sysco Portland br Location: US-OR-Wilsonville br Zip Code: 97070 br Minimum Level of Education: Not Applicable br Minimum Years of Experience: 0-1 br Position Type: Non-Exempt (more...)
Company: Sysco
Location: Wilsonville
Posted on: 07/19/2019

Line Cook - Portland Marriott Downtown Waterfront - (19093957)
Description: Here's To Your Journey with Marriott Hotels Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand with more (more...)
Company: Marriott International, Inc.
Location: Gresham
Posted on: 07/19/2019


Associate Team Leader
Description: Are you driven by helping people H R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere. (more...)
Company: H&R BLOCK
Location: Woodland
Posted on: 07/19/2019

Associate Team Leader
Description: Are you driven by helping people H R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere. (more...)
Company: H&R BLOCK
Location: Vancouver
Posted on: 07/19/2019

First Year Tax Professional
Description: br Do you have a passion for helping people and solving problems Are you constantly seeking knowledge and interested in a career where you'll work hard during tax season, and have the remainder of (more...)
Company: H&R BLOCK
Location: Woodland
Posted on: 07/19/2019

Associate Team Leader
Description: Are you driven by helping people H R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere. (more...)
Company: H&R BLOCK
Location: Portland
Posted on: 07/19/2019

Associate Team Leader
Description: Are you driven by helping people H R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere. (more...)
Company: H&R BLOCK
Location: Keizer
Posted on: 07/19/2019

Customer Service Reps. Work At Home!
Description: We 039 re looking for earners - you can get a performance bonus your first week We are looking for independent contractors to provide customer service. We provide phone support for our clients 039 (more...)
Company: Mommy Jobs Online
Location: Keizer
Posted on: 07/19/2019

CDL Driver - $2800 Sign On Bonus to be paid out over 1st yea
Description: Recipe for SuccessRecipe for SuccessReser's Fine Foods is one of the nation's premiere manufacturers of high-quality refrigerated foods including deli salads, side dishes, chip dips, tortillas and Mexican (more...)
Company: Reser's Fine Foods, Inc.
Location: Beaverton
Posted on: 07/19/2019

Log In or Create An Account

Get the latest Oregon jobs by following @recnetOR on Twitter!

Albany RSS job feeds