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Customer Service

Company: Kelly Services
Location: Albany
Posted on: July 8, 2019

Job Description:

Kelly Services has openings for Customer Service Representative opportunities working for a Fortune 300 company in the Albany, OR area.

Pay Rate: $11-12.50/hr (Determined at the time of offer)

Shift: Must be available to work all operating hours - Monday - Sunday, 6:00am - 9:00pm PST - During the first week of training, you will be informed of your regular shift schedule

Duration: Temp-to-Hire

Work Location: Albany, OR

Position Summary: As a Customer Service Representative, you will support the organization's extended warranty contracts by providing superior customer service to our customers who have purchased an extended warranty contract for wireless cell phone handsets. You will verbally collect pertinent information for the customer over the phone. You will process and determine insurance coverage on each claim by examining forms, policies, and other records as provided by claimant and other agencies or resources.

DUTIES:



  • Receive and answer customer questions and resolve customer concerns relating to claims, warranties, and product servicing.

  • Coordinate service for customers using various providers to resolve the customers' concerns.

  • Settle claims according to insurance policy provisions.

  • Maintain and update customer account records as needed.

  • Forward suspected fraudulent and questionable claims to appropriate personnel.

    QUALIFICATIONS:



    • HS Diploma or GED

    • Strong computer skills

    • 1+ Years of Customer Service (Call Center, Retail, Etc.)

      Please Note: This position is being recruited not by your local Kelly Branch. For immediate consideration towards this position, apply directly to this job posting or e-mail your resume to mila.rusu@kellyservices.com

      #MD2019Why Kelly--?

      At Kelly

      Services--, we work with the best. Our clients include 95 of the Fortune

      100--- companies, and more than 70,000 hiring managers rely on Kelly annually to access

      the best talent to drive their business forward. If you only make one career connection today, connect

      with Kelly.

      About

      Kelly Services--

      As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

      around the world and have a role in connecting thousands more with work through our global network of

      talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

      Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

      committed to employing a diverse workforce. Equal Employment Opportunity

      is The Law.

Keywords: Kelly Services, Albany , Customer Service, Hospitality & Tourism , Albany, Oregon

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