Customer Service
Company: RTS Distributing Inc
Location: Vancouver
Posted on: April 24, 2024
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Job Description:
Benefits:
Bonus based on performance
Company parties
Flexible schedule
Benefits/Perks
Competitive Compensation
Career Growth Opportunities
Job Summary
We are seeking a Customer Service Representative to join our team.
In this role, you will communicate with customers to identify their
needs, process requests, and provide helpful solutions that ensure
they have a great customer service experience with our company. The
ideal candidate is friendly, and is able to remain calm under
pressure.
Responsibilities
Identify the reason for the customer's, collect relevant
information, and provide solutions.
Refer to premade scripts for a variety of customer service
topics.
Use best practices in customer service techniques to develop
rapport and build relationships with customers.
Meet personal and team goals.
Attend trainings to maintain up-to-date skills and knowledge.
Qualifications
Previous experience as a Customer Service Representative or in a
similar role is preferred verbal communication skills.
Understanding of active listening techniques
Ability to work well under pressure.
Highly organized with the ability to prioritize projects and manage
time effectively
Keywords: RTS Distributing Inc, Albany , Customer Service, Hospitality & Tourism , Vancouver, Oregon
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