Remote Customer Service Representative

Company: Adecco USA
Location: Albany
Posted on: April 27, 2021

Job Description:

Adecco is currently assisting a local client in their search to fill a REMOTE Customer Service Representative position in Albany, OR.-- Apply now if you meet the qualifications listed below! Type: Fulltime (40 hours / week) contract Length: 1 year (Temp to Perm) Pay: $13.50/HR Shift/Hours: Monday- Friday 8A - 5P -- Responsibilities for this REMOTE Customer Service Representative position include but are not limited to: --

• Support the organization's extended warranty contracts by providing superior customer service to our customers who have purchased an extended warranty contract for wireless cell phone handsets.
• Verbally collect pertinent information for the customer over the phone.
• Process and determine insurance coverage on each claim by examining forms, policies, and other records as provided by claimant and other agencies or resources.
• Receive and answer customer questions and resolve customer concerns relating to claims, warranties, and product servicing.
• Coordinate service for customers using various providers to resolve the customers' concerns. --- Settle claims according to insurance policy provisions.
• Maintain and update customer account records as needed.
• Forward suspected fraudulent and questionable claims to appropriate personnel.
• Coordinate with immediate supervisor or other personnel as needed to resolve claims and issues not of routine nature. -- *Optional overtime will be offered! -- Why work for Adecco? -- --- Weekly pay -- --- 401(k) Plan -- --- Skills Training -- --- Excellent medical, dental, and vision benefits -- IMPORTANT: This REMOTE Customer Service Representative position is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the "Apply with Adecco" button to submit your resume. -- The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans -- Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.adeccousa.com/candidate-privacy/ . The Company will consider qualified applicants with arrest and conviction recordsEqual Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please The Company will consider qualified applicants with arrest and conviction records

Keywords: Adecco USA, Albany , Remote Customer Service Representative, Hospitality & Tourism , Albany, Oregon