Resident Care Manager

Company: Touchmark
Location: Bend
Posted on: February 7, 2026

Job Description:

Job Description ETHIC – Excellence, Teamwork, Hospitality, Integrity, and Compassion – steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say:/n/nI AM AN ALLY • I AM A FRIEND • I AM A GIVER/n/n/nTouchmark at Mount Bachelor Village is Bend’s leading full-service retirement community, enriching the lives of residents and their families through five-star hospitality, services and amenities. We are currently seeking the right person to join our team as a full-time Resident Care Manager (RCM)!/n/nSalary Range: $68,000 - $80,000 annually, depending on experience/n/nThe RCM (Resident Care Manager) is a leadership position. The position will provide leadership for caregivers, and assist with the transition and move-in process for residents. You will provide support to our nurses and assist with daily, weekly and monthly administrative tasks. As staffing needs fluctuate, this position is expected to help provide hands on care./n/nEssential Functions:/n • Must be able to work onsite and provide care directly to residents through clinical outbreaks of flu, norovirus and other diseases-Including pandemic situations and as determined./n • Must be able to complete required paperwork and filing with high degree of accuracy./n • Ability to observe prospects and current resident’s health status and communicate observations in a professional and intelligent manner;/n • Ability to assess residents for physical and/or cognitive decline and assist resident or their family with transitioning to next level of care;/n • Physically capable of turning, stooping, bending, stretching, moving equipment, and performing other related tasks;/n • Ability to lift up to 60 lbs. or the equivalent of one half of an adult (as in a two man transfer);/n • Must be able to explain clearly to prospects, residents, families, and employees the policies and procedures of the community;/n • Operate standard business equipment such as computers, various software programs, 10 key machines, copiers, fax machines, and telephones./n • Full time on site physical presence is required for this position./n/nPosition Responsibilities:/n • Serve as the primary point of contact for residents or resident families regarding resident care./n • Manage, mentor and coordinate Medication Techs and Caregiver workforce; Assure that health services caregiver team members provide optimal resident service on day-to-day basis./n • Observe residents to ascertain if needs are addressed and report pertinent observations and related recommendations to the Director of Health Services./n • Create, organize, and maintain resident charts./n • Partner with Staffing Coordinator to recruit and onboard new caregiver team members./n • Complete quality assurance audits as assigned by the the Director of Health Services./n • Ability to follow given budget to purchase supplies for various levels of care./n • Serves as a role model for all employees by displaying responsible, positive, cooperative attitude.

Keywords: Touchmark, Albany , Resident Care Manager, Healthcare , Bend, Oregon