Medical Office Specialist - Albany, OR
Company: Optum
Location: Albany
Posted on: June 30, 2025
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Job Description:
Explore opportunities at The Corvallis Clinic, part of the Optum
family of businesses . For more than 75 years, our multi-specialty
group has been committed to delivering exceptional care to our
patients and fulfilling careers to our team members. As a leading
clinic in Oregon’s mid-Willamette Valley, we serve more than a
quarter-million people with offices in Corvallis, Albany and
Philomath. Join a team that empowers you from the start and values
work-life balance, teamwork and trust. We offer comprehensive
benefits and competitive pay. Elevate your career with us and
discover the meaning behind Caring. Connecting. Growing together.
The Medical Office Specialist provides patient care in accordance
with established methods and techniques and conforms to recognized
standards. Location: Heritage Physical Therapy - 1815 14th Ave SE,
Albany, OR 97322 Schedule: Monday-Friday, 9:30am-6:30pm PST Primary
Responsibilities: Will participate and maintain a culture within
The Corvallis Clinic that is consistent with the content outlined
in the Service and Behavioral Standards Handbook. To this end,
employee will be expected to read, have familiarity, and embrace
the principles contained within Greets patients for providers,
answers the telephone, routing of calls/tasks, books appointments,
verifies patient insurance coverage, acts as cashier for payments
and prepares for appointments Greet and check patients in, verifies
current demographics and insurance coverage. Notifies back-office
staff of patient’s arrival in a timely manner Working knowledge of
the referral process Uses the correct search criteria to eliminate
the creation of duplicate documentation and enters in the EHR
Contacts the assistant or provider promptly when an acutely ill
patient either telephones or approaches the reception desk with or
without an appointment Direct patient flow and prepare patients for
exams Proactively monitors and manages provider schedules for
accuracy Actively participate in the cleaning of shared work areas
Participate in the orientation and training of new employees May
work at multiple sites as determined by department necessity You’ll
be rewarded and recognized for your performance in an environment
that will challenge you and give you clear direction on what it
takes to succeed in your role as well as provide development for
other roles you may be interested in. Required Qualifications: High
School Diploma/GED (or higher) 1 years of experience in a
service-related industry OR 6 months of customer service experience
in a professional office setting Reliable transportation Preferred
Qualifications: I ntermediate computer and telephone skills,
including Microsoft Office suite Excellent proven customer service
skills Ability to use multiple computer programs at once Ability to
work well with providers, clinical staff and patients Ability to
work on multiple tasks simultaneously in a busy, fast-paced
environment while maintaining quality of work The salary range for
this role is $ 16.00 to $28.85 per hour based on full-time
employment. Pay is based on several factors including but not
limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you’ll find a far-reaching choice of benefits
and incentives. At UnitedHealth Group, our mission is to help
people live healthier lives and make the health system work better
for everyone. We believe everyone–of every race, gender, sexuality,
age, location, and income–deserves the opportunity to live their
healthiest life. Today, however, there are still far too many
barriers to good health which are disproportionately experienced by
people of color, historically marginalized groups, and those with
lower incomes. We are committed to mitigating our impact on the
environment and enabling and delivering equitable care that
addresses health disparities and improves health outcomes — an
enterprise priority reflected in our mission. Diversity creates a
healthier atmosphere: UnitedHealth Group is an Equal Employment
Opportunity / Affirmative Action employer, and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, protected
veteran status, disability status, sexual orientation, gender
identity or expression, marital status, genetic information, or any
other characteristic protected by law. UnitedHealth Group is a drug
- free workplace. Candidates are required to pass a drug test
before beginning employment. RPO RED
Keywords: Optum, Albany , Medical Office Specialist - Albany, OR, Healthcare , Albany, Oregon