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LPN, RN or Licensed Independent Practitioner

Company: Home Instead
Location: Albany
Posted on: November 12, 2021

Job Description:

Objective: The Training Coordinator is responsible for the execution and organization of all training programs for CAREGiversSM. This position will also require the support of shared services.Primary Responsibilities:-- --

  • Reflect the core values of Touching Hearts at Home Inc. d.b.a. an independently owned and operated Home Instead franchise (your corporation or business entity name), (d.b.a. an independently owned and operated Home Instead Senior Care franchise).
  • Answer each incoming call in a friendly, professional and knowledgeable manner
  • Create a monthly training calendar
  • Enter and maintain accurate client and CAREGiver records in the operating system
  • Maintain regular attendance at the office to execute job responsibilities
  • Demonstrate open and effective communication with owner, colleagues and CAREGivers
  • Schedule and conduct CAREGiver Orientation
  • Evaluate and update all orientation and training materials as needed
  • Develop monthly in-service topics to meet CAREGiver and office needs
  • Develop, plan and facilitate quarterly CAREGiver Meetings
  • Schedule and conduct CAREGiver Training, In-services and Alzheimer---s Training
  • Ensure Home Instead Senior Care standards are met and upheld --Secondary Responsibilities:
    • Monitor and comply with federal and local labor and safety laws
    • Field new client inquires over the phone in a knowledgeable manner, enter information into the operating system and print out care consultation form
    • Perform any and all other functions and responsibilities deemed necessary
    • Conduct introductions, care consultations and quality assurance visits as deemed necessary--Critical Numbers
      • CAREGiver training conducted in accordance with franchisor and state requirements 100% of the time
      • Achieve and maintain 85% completion rate of Alzheimer---s training by CAREGivers working for the franchise office
      • Conduct 2 offsite community training sessions per quarter--Education/Experience Requirements:
        • Licensed as a:--LPN, RN or Independent Practitioner
        • High school graduation or the equivalent
        • One year of related business experience or an equivalent combination of education and work experience may be considered
        • Must possess a valid driver---s license----Supervisory Responsibilities:
          • This position with be responsible for overseeing all of the functions performed by the franchise office---s CAREGivers. --Knowledge, Skills and Abilities:
            • Must understand and uphold the policies and procedures established by Touching Hearts at Home Inc. d.b.a. an independently owned and operated Home Instead franchise)
            • Must demonstrate excellent oral and written communication skills and the ability to listen effectively
            • Must have the ability to work independently, maintain confidentiality of information and meet deadlines
            • Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
            • Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
            • Must demonstrate knowledge of the senior care industry
            • Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
            • Must be able to establish good working relationships with the franchise owner, office colleagues, CAREGivers and the community
            • Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone
            • Must present a professional appearance and demeanor
            • Must have the ability to operate office equipment
            • Must be patient and congenial on the telephone--
            • Must have computer skills and be proficient in Excel and Word
            • Must have the availability to work evenings or weekends as required
              • Must have the ability to work as a part of a team
              • Must demonstrate excellent organizational skills Each Home Instead franchise is independently owned and operated.

Keywords: Home Instead, Albany , LPN, RN or Licensed Independent Practitioner, Healthcare , Albany, Oregon

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