HVAC Service Manager
Company: Reynolds Electric, Plumbing, Heating and Air
Location: Eugene
Posted on: February 14, 2026
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Job Description:
Job Description Job Description HVAC Service Manager
$90,000-$110,000/year with bonus potential up to $120,000 total
compensation 120 Hours of Frontloaded PTO If you're a strong leader
who knows how to build high-performing teams, elevate technician
success, and deliver world-class service, this role is for you. At
Reynolds Electric, Plumbing, Heating and Air, leadership is the
foundation of great service. You'll join a company where people
feel valued, supported, and proud of the work they do every day.
Your guidance will help technicians grow, ensure customers receive
exceptional service, and continue building a culture of
professionalism and collaboration. A Company That's Truly
Independent Reynolds Electric, Plumbing, Heating and Air is 100%
privately owned and locally operated. This means decisions are made
by people who know the team, know the community, and care about
long-term stability rather than short-term numbers. We invest in
our people, and we grow at a pace that keeps quality, culture, and
customer care at the forefront. Why You'll Love Working Here: At
Reynolds, we're proud to have one of the most positive,
professional, and team-focused cultures in the industry. Our
service technicians operate like true professionals, consistently
delivering high-quality work that exceeds customer expectations. As
the HVAC Service Manager, you'll lead a team you can genuinely be
proud of. Our management team is fully committed to your success.
You'll have the tools, training, and support to build and maintain
a high-performing service department, develop your team, uphold
standards, and drive results. With nearly 65 years of reputation
for quality and integrity, Reynolds is a place where you can feel
proud to lead, contribute, and make a meaningful impact every day.
What You'll Do as HVAC Service Manager: You will lead, mentor, and
empower a team of service technicians to deliver best-in-class
customer experiences while meeting operational and financial goals.
Your role drives both team culture and business outcomes. What
You'll Do Coach and develop your team of service technicians to
meet key performance indicators, including sales conversion,
average ticket, and sales per hour. Strengthen sales capabilities
through proven techniques such as option-based selling,
tech-generated leads (TGLs), and maintenance-to-monetization
strategies. Build and maintain a positive, accountable,
high-performing team culture that consistently exceeds customer
expectations. Conduct field visits, support technicians on complex
jobs, and ensure customers feel confident and cared for. Lead
weekly service meetings and collaborate with leadership to align
department goals and strategies. Use ServiceTitan (preferred) to
monitor performance, analyze data, and adjust strategies as needed.
Assist with recruiting by interviewing and selecting strong
candidates to grow your team. Oversee onboarding and ongoing
technical and service training for your team. Ensure safety
compliance, adherence to processes, and accurate documentation.
What You Bring 3 years of team leadership or management experience,
preferably in a service or technical environment. Proven ability to
motivate, coach, and develop a team toward high performance.
Confident decision-maker who handles challenges with
professionalism and sound judgment. Excellent communication skills,
with the ability to present clearly and follow through on
commitments. Experience driving revenue, profitability, and
technician success. Collaborative, team-first mindset and
commitment to outstanding customer service. Experience with
ServiceTitan is a plus but not required. HVAC experience and
certifications (EPA 608, NATE, etc.) are helpful but not mandatory.
What You'll Get Competitive Pay Bonus Potential Salary range of
$90,000 to $110,000 per year based on experience, with a bonus plan
tied to gross profit targets. Top performers can earn up to
$120,000 in total compensation. Financial Security 401(k) with a 3%
company match and $20,000 company-paid life insurance, with options
to add coverage for family members. Health & Wellness Medical,
dental, and vision coverage for employees, with support for family
coverage. Frontloaded PTO Holidays Start your role with 120 hours
of paid time off, plus 7-9 paid holidays per year. Training &
Development Ongoing leadership, technical, and professional
development opportunities to help you grow. You'll be part of a
team that recognizes effort, celebrates achievement, and supports
continuous improvement. Join a Team You Can Be Proud Of At
Reynolds, your leadership makes a difference. You'll guide a team
that respects your expertise, drive results that matter, and shape
a service department that delivers excellence every day. See why we
were named one of the 100 Best Places to Work in 2024 and 2025.
Apply today and take the next step in your career with a company
that values your impact and growth.
Keywords: Reynolds Electric, Plumbing, Heating and Air, Albany , HVAC Service Manager, Engineering , Eugene, Oregon
