Service Supervisor
Company: Pape' Machinery, Inc
Location: Madras
Posted on: January 2, 2026
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Job Description:
PAPE’ MACHINERY, INC. – AGRICULTURE & TURF DIVISION – MADRAS, OR
SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy
leading a team and driving results? Do you enjoy providing a great
experience for customers? If you answered yes to these questions,
we want to hear from you! Pape’ Machinery, the premier capital
equipment dealer in the West, is seeking a member to lead their
Service team. At Pape’, we invest in your growth. From robust
training programs to continuous support, we equip our team members
with the tools to succeed. In return for your hard work, we offer
competitive compensation, exceptional benefits, and a strong
work-life balance—all designed to support you and your family. Make
a difference. Grow your career. Join the Pape’ Team! WHAT YOU’LL
DO: As the Service Supervisor, you will be responsible for the
supervision and management of all shop processes, financials,
mechanic development, and customer satisfaction. Every day you will
ensure that the service staff manages the work order process in a
manner that produces consistency, efficiency, and maximizes
customer communication. To thrive in this role, you must be a great
leader, results-driven, and have a desire to create a great
experience for our customers. WHAT YOU NEED: Prior experience as a
mechanic with knowledge of Agriculture equipment, preferably John
Deere. Prior operational experience with an understanding of
budgeting, staffing, and personnel procedures. Computer skills,
including Microsoft Office suite. Leadership skills and mindset.
Ability to maintain good customer and employee relations. Ability
to work overtime hours during peak seasons. Compensation:
$80,000/yr (Depending on Experience) Why work for Pape’:
Competitive pay based on your skills, training, and experience
level. Outstanding benefits including – 401(k) & Roth 401(k)
Retirement Plans with Company Match; Medical, Dental, Vision and
Prescription Insurance; Flexible Spending Accounts (Flex Plans);
Life Insurance; Short- and Long-Term Disability Insurance; Employee
Assistance Program; Online and Instructor-Led Training; Tuition
Reimbursement for Training Programs. Progressive Vacation Plans,
Sick Leave & Paid Holidays – Members receive 80 hours of vacation
(First year is prorated for new hires based on start date), 40
hours of Sick Leave, and 7 paid holidays each year. Pape’ vacation
plans also have tiers based on your seniority, so as your seniority
grows, your vacation time off does as well. Advancement – Pape’ is
a dynamic, growth-oriented organization with a focus on promoting
from within. Stability and reputation — Pape’ is a family-owned,
fourth-generation company with over 160 locations, over 4,000
members and 85 plus years of experience. Pape’ is known for their
stability, honesty and integrity. Equipment – Pape’ has the largest
equipment inventory in the West and an unparalleled parts
inventory! Employee impact – Enjoy an open-door policy where your
voice will be heard and your opinions will matter. Training – You
will be provided with training and mentoring to prepare you for
your role and continued learning to grow your skills. The Pape’
Group maintains a drug-free workplace and as such, requires
candidates to successfully pass a pre-employment drug test. Equal
Opportunity Employer/Protected Veterans/Individuals with
Disabilities This employer is required to notify all applicants of
their rights pursuant to federal employment laws. For further
information, please review the Know Your Rights notice from the
Department of Labor.
Keywords: Pape' Machinery, Inc, Albany , Service Supervisor, Engineering , Madras, Oregon
